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The text is organized into four parts. The first part covers the domain of marketing. It discusses in detail the marketing, branding and communication strategies of organizations such as Vodafone, Raymond, LG and the Indian Premier League. The second part deals with human resources. It elucidates the strategies and practices of organizations, especially HCL, Tata Motors and BSNL, in terms of their attitudes towards learning, employees and customers. The third part focuses on the area of finance. This part includes cases on the pre- and post-merger valuation of the Tata Corus merger deal and the share prices of Ranbaxy. Finally, the fourth part is devoted to cases on general management topics such as non-performing assets in the Indian banking industry, the international business strategy of Infosys, and the city bus service of Indore.
This book, containing a wealth of information, is designed primarily for students of management. In addition, it should prove immensely valuable for practising managers.
Features:
Contents:contents Foreword • Preface Part 1: MARKETING 1. Corporate Social Responsibility: A Case Study on Vodafone 2. Supply Chain Management: A Study on Indian Food Processing Industry 3. DRM or No DRM for Digital Music Lovers and Sellers 4. Aircel: Marketing Strategies of a New Player in the Telecom Market 5. The Creation of a Successful Brand: A Case of Indian Premier League 6. Corporate Governance in India: Transmission to Transformation 7. Raymond’s: The Incomplete Saga of “The Complete Man” 8. Unified Access Gateway: Creating New Markets 9. Reinventing the LG Brand: A Manifesto for Corporate Brand Management Part 2: HR 10. Strategic Human Resource Management and Service Organizations: A Case Study 11. Leadership at All Levels: HR Role 12. Bharat Sanchar Nigam Limited: The Case of an Underperformer 13. Going beyond Employee Engagement 14. Assessing the Readiness of on Organization towards Becoming a Learning Organization: A Case Study of Tata Motors Part 3: FINANCE 15. Working Capital Management in Agriland Biotech: A Case Study 16. Pre- and Post-Merger Valuation: A Case Study of Tata Corus Merger Deal 17. Evaluation of Share Prices of Ranbaxy Laboratories 18. Critique to Financial Exposures to Market Risks of the Indian Banking Industry—An Empirical Case Study of Profitability Measures 19. Financial Lessons Learned over a Period of Time in India Part 4: GENERAL MANAGEMENT 20. NPA in Indian Banking 21. Devotional Tourism: An Entrepreneurial Challenge 22. Takeover Blues 23. The Oil Journey: A Case Study on Entrepreneurship 24. Rural Mobile Revolution: A Case for a Resurgent India 25. Infosys Technologies: International Strategy and Global Meltdown 26. City Bus Service of Indore Contributors • Index
About the Author:DR. SANJAY SRIVASTAVA, PhD, is Head of the Institution, Additional Director General and Professor of Human Resources at Amity Business School, Noida. He has nearly two decades of experience in teaching management. Professor Srivastava is a Life Member of the International Psychoanalytical Society and the National Academy of Psychology. He has conducted training and development programmes for major government and private organizations. Professor Srivastava has a large number of management research publications to his credit.|DR. PARUL JHAJHARIA, PhD, is Programme Director, MBA-HR, and Professor of Organizational Behaviour and Human Resources at Amity Business School, Noida. She has nearly two decades of experience in teaching management. Prof. Jhajharia has conducted training programmes for leading corporate organizations in the areas of teambuilding, conflict management and leadership. She has several management research publications to her credit.
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