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Everyone's Problem-Solving Handbook

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Highlights

  • ISBN13:9780527916527
  • ISBN10:0527916528
  • Publisher:Productivity Press
  • Language:English
  • Author:Michael R Kelly
  • Binding:Paperback
  • Sub Genre:Total Quality Management
  • SUPC: SDL481898736

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Country of Origin or Manufacture or Assembly India
Common or Generic Name of the commodity Business, Investing & Management
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Learn More about the Book

The author covers fourteen tools to help you find the information you need and offers step-by-step instructions for constructing each one. He shows you how these tools can be combined with a set of simple problem-solving steps that can act as a powerful change agent to help reduce or eliminate process problems.

Five-Step Problem-Solving Process

Identify the problem: Clearly state what needs improvement.

Analyze: Determine what causes the problem to occur.

  1. Evaluate Alternatives: Identify and select actions to reduce or eliminate the problem.
  2. Test Implement: Implement these actions on a trial basis to determine their effectiveness.
  3. Standardize: Ensure that useful actions are preserved.

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