Delivery via E-mail Non-Cancellable No Physical Dispatch
Certification:Yes
Language:English
Format:Online Study Material
Duration:1 Hour For queries and concerns drop an email to learning@snapdeal.com
SUPC: SDL833341754
Description
System Requirements:
System (Hardware/Software) Requirements
Operating Software
Windows XP or Higher
Processor
Minimum P4 or Higher
RAM
1 GB or Higher
Browser
Any
Recommended Internet Speed
Minimum 1MBPS
Supported Browser Plug-ins
Updated Flash Player, Update Java
Other Requirements
Speaker or headphone
Detailed Product Description: The course is about the various topics of Service strategy which is one of the important lifecycle stages in ITIL. The course contains the overview of service strategy, importance of Values, concepts of Service Assets, Service Portfolio, Demand, Financial and Business Relationship Management. We will learn what is service strategy all about, the way through which service strategy offers value to service providers and customers. Further we would learn about business case, its structure, the concept of value as to utility and warranty. We will in detail understand the purpose of demand management, processes of financial management. It is important to go through the course for becoming an ITIL certified professional which has a good market demand. This course is great for anyone who wants to enhance the knowledge in application Support area and to be a certified ITIL professional. At the end of the course the audience will be in a position to enhance their knowledge in Service life cycle stage Service strategy, to increase the quality of IT services while managing overall costs of delivering those services and to become an ITIL certified professional which is worldwide recognized.
Course Curriculum (Structure): Section 1: Introduction 1 Service Strategy Overview 06:20 Section 2: Importance of Service value 2 Business Value 07:17 3 Service Asset and Portfolio Management 10:49 4 Understanding Demand management 07:20 5 Understanding Business Relationship management 07:32
Benefits: Over 5 lectures and 39 mins of content! To enhance your knowledge in Service life cycle stage Service strategy To increase the quality of IT services while managing overall costs of delivering those services To become an ITIL certified professional which is worldwide recognized
How to use? (Steps to use Study Material): Step 1 - eduCBA sends the redemption coupon along with the registration link.
Step 2 - Student will register with his register email id and coupon Step 3 - Student receive the course access and password on his/her email id
Step 4 - Login using your email id and password and start learning
To get more information, you may want to watch the video below
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